no reply from advancedmp3

[adrienbricchi08@hotmail.com]

I've got the same problem, and I'm french, so I can't call them (international call is too expensive).


I ordered a Sony Walkman : a black Sony NWZ-S639 16GB Walkman LAST YEAR !!!

First they asked me to validate my Paypal account, I did 2 days later.
When I sent a mail to tell that my Paypal account was validate, they never reply it.
Later my black Walkman became out of stock...

Then they asked me if I want to change my order, or wait until march for new stocks...
I told them that I want the same walkman in red (it was currently in stock), but they didn't reply.
Then the red walkman became out of stock...

Now the red walkman (Sony NWZ-S639 16GB Walkman) is in stock again, I want it, but they don't reply to my mails !
I'm sick to wait for something that I ordered 3 month ago !
Taking me my money was really fast, but sending me my Walkman seems to be so hard for them...

I'll never order anything on this site again.
2 times I ordered something in stock, and 2 times I didn't have any reply to my mails.
If someone read mails from customers, I could have my walkman since 3 months...


So if someone from advancedmp3players read this post :
My order number is : 223545
My name is Adrien Bricchi
I want a black Walkman, or a red one. (not silver, I don't like it)

I'm sick to wait for a reply !

[AMP3 Sales]

Hi,

Thank you for your post and I'm sorry to hear of the problem you have experienced. The colour of the player has been changed to red as these still seem to be in stock. Moreover, the order has been moved to 'picking' which means that it will be printed tomorrow morning and dispatched.

Please accept our apologies for the inconvenience.

[Ville]

Seems that all my email is blocked. My order is #239021 and I would like to change my order to Sansa Fuze 8 GB. I have emailed several times and got out of stock email in 9th of April.

-Ville Vaalisto

[Ville]

Called and got it sorted out :)